We have exceptional follow up services including frame cleaning and adjustments, nose pad and screw replacements. Our exclusive 12 month frame warranty includes a no fault repair or if completely unrepairable we will replace the frame free of charge.
We recommend having your spectacles serviced every 6 months to ensure optimum comfort and vision. No appointment is necessary.
Caring for your spectacles :
- Cleaning dirty lenses:
Never wipe your lenses when they are dry. We recommend rinsing them under water or using a lens spray to remove abrasive particles that could scratch them. Polish your lenses with lens cloth or lightly dry with tissue (not one containing aloe vera).
- Storing your glasses:
In order to protect your spectacles, always keep them in a spectacle case when they are not being used. Avoid putting them in your pocket or handbag without putting them in the case first to avoid scratching lenses and bending the frame.
- Putting on and taking off your spectacles:
Always hold your glasses with two hands whenputting on and taking off. This will minimise the risk of misadjusting the frame or loosening the hinge and screws. When not wearing your glasses, never put them down lens side first to avoid damaging the lenses.
- Maintaining the temperature of your spectacles:
Never expose your glasses to temperatures above 60 degrees Celsius. The heat could warp the frame, loosen the lenses or damage the lens coatings.